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| TRAVEL | FAQ |
How can I confirm I'm registered? Check here to see if your registration has been received. If you registered via U.S. Mail, please use this search feature five days after you mailed in your registration. If you have concerns regarding your registration, call 310.832.9100, or e-mail registration@ions.com. When is the last day to register as a Fun Runner by mail and to receive my packet via mail? In order to receive your packet by mail, mailed registration forms must be received in-house by July 15. This deadline also applies to out-of-state registrations and foreign country registrations. When is the last day to register as a Fun Runner online? Online registration will close at 5:00 am on August 31. If you are registering after August 20, please pick up your race packet at the ION FEST 2005 at the Sheraton Los Angeles Harbor on Thursday, September 1 (11:00 am - 6:00 pm) or Friday, September 2 (9:00 am - 6:00 pm) When is the last day to register by mail and pick up my packet at the ION FEST 2005? Mailed registrations must be received by August 20 in order to pick up your packet at the Expo. How can I register as a Fun Runner if I missed advance registration? You can register in person before the race at the 2005 ION FEST at the Sheraton Los Angeles Harbor on Thursday, September 1 (11:00 am - 6:00 pm) or Friday, September 2 (9:00 am - 6:00 pm). Please note: There is NO late registration the morning of the race. Please attend the Expo! I lost my race packet. How do I get a replacement? If you have lost your runner number or race packet, or if you travel to San Pedro without them by accident, you can get a duplicate at the 2005 ION FEST at the Sheraton Los Angeles Harbor on Thursday, September 1 (11:00 am - 6:00 pm) or Friday, September 2 (9:00 am - 6:00 pm). Visit the Solutions Desk at Registration, and we will assist you there. Due to the incredible size of this event, we cannot issue duplicate or replacement race packets or runner numbers by mail. What's the policy on refunds for registration fees? No refunds or returns are issued for registration fees. Race registration fees are refundable for duplicate registrations only. To secure a refund for duplicate registration, please provide proof of two registration payments. You will be refunded for the larger amount if you incurred a late fee. Where do I get my race T-shirt? Pick up your Official 2005 Bridge to Breakwater Participant T-shirt at the 2005 ION FEST or at Sheraton Los Angeles Harbor. You MUST have your actual runner number bib in hand. You can pick up T-shirts for friends if you have their runner number bibs in hand. If you forgot your runner number at home, did not attend the race or ION FEST, but would still like to receive your T-shirt, please send us your pre-printed runner number and/or confirmation e-mail or receipt, along with a 9"x12" self-addressed envelope with a $10 check made out to ION FEST. Be sure to indicate your T-shirt size. Mail this to: Bridge to Breakwater, c/o ION FEST, 1536 West Twenty Fifth Street #333 San Pedro, CA 90732. Your runner number will be returned to you with your T-shirt. Please allow at least two to four weeks for delivery. RACE T-SHIRTS MUST BE CLAIMED BY SEPTEMBER 9, 2005. How do I get a copy of the ionLA souvenir edition? The special limited-edition souvenir issue of ionLA, which includes race highlights and the names of the top 1,000 timed finishers, will be published October 1, 2005. To order a copy, send a check for $5.75 payable to ION to the following address: Bridge to Breakwater Souvenir Issue, 1536 West Twenty Fifth Street San Pedro, CA 90732. Please PRINT your name and address on a separate piece of paper and enclose it with your payment. Orders for back issues are filled on a first come, first served basis and are subject to availability. ionPhotographers will be in two locations: 1. Race photos at the 6-mile mark (see map). In order to be identified and receive your photo proof in the mail, YOUR RUNNER NUMBER BIB MUST BE WORN HIGH ON YOUR CHEST. It's You: Find your photo with the click of a mouse: Find Now! If our Event Photographer took a picture of you during the race and your runner number was clearly visible, you will receive a FREE proof in the mail with NO OBLIGATION. If you have any questions or do not receive your race photo proofs by September 15, please contact ION directly at 310.832.9100. Who do I talk to about special needs for the race? If you require special assistance on race day, please contact the Bridge to Breakwater office at 310.832.9100. Can I pick up a friend's race packet at ION FEST 2005? Yes, you may pick up a friend's packet at ION FEST 2005. All you'll need to provide is their first and last name. Is my Registration fee for the race tax-deductible? Unfortunately, per IRS regulations, individual Registration fees for the Race are not tax-deductible. Only donations or pledges over and above the registration fee are tax-deductible. Do I need a receipt for my donation or pledge for tax purposes? In compliance with IRS requirements, receipts will be issued for individual contributions of $250 or more. Receipts will be automatically generated and mailed directly to the donor prior to the end of the calendar year. For contributions under $250, a canceled check serves as your receipt. If I have already registered for the race and did not purchase a Red Car Sticker at that time, can I still add a Red Car Sticker to my registration? If you have already registered for the race and did not order a Red Car Sticker at the time of registration, you can purchase the sticker at the ION FEST 2005, Sheraton Los Angeles Harbor, on Thursday, September 1, 11 am - 6 pm or Friday, September 2, 9 am -6 pm. Where can I check my results after September 6? The souvenir edition of ionLA. Check your race results here Next year's race date is September 2, 2006. To be notified about 2006 ION FEST an/or Bridge to Breakwater registration, please provide your e-mail address here:
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Ions, Inc. All rights reserved. ION, IONS, ionFest, ionAwards, Bridge
to Breakwater, Ride to the Tide, Six on the Beach, Salsa Championchips™,
San Pedro Pizza Bake-off, Shrimp Festival, and Shrimp Shindig™ are
all trade or service marks of Positive Ions, Inc.
All other logos, wordmarks, sponsor reference etc. used under permission
by their respective owners. |
